Effective Date: October 24 2024

Your privacy is important to us, and we are committed to protecting any personal information you share with us. Please review the following policy to understand how we collect, use, and protect your personal information.

1. Information We Collect

We may collect personal information that you provide when registering on our site, subscribing to our services, or purchasing products. The types of personal information we collect include:

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username and password if you create an account with us.
Usage Information: Information related to your interactions with the site, such as IP address, browser type, and pages visited.
Marketing Preferences: Your preferences for receiving marketing communications from us.

If you participate in a competition or promotion, we will use your contact information to notify you if you win and deliver your prize. Each competition will have its own specific terms, which will be available at the time of entry. Please ensure that you review these rules before participating.

You are responsible for ensuring that the information you provide is accurate and current. If any changes occur, please update your information accordingly. You may not impersonate another individual when providing your personal information.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

To Communicate with You: We use your information to send you updates, product offers, news about live events, and other communications related to our services. This may include marketing materials if you have opted in to receive such communications.
To Provide Products and Services: If you purchase products or services directly from us, we will use your information to process your order and deliver those products or services.
Advertising and Retargeting: We may use your information to provide you with targeted advertisements and promotions based on your preferences and interactions with the site. This may involve using third-party advertising platforms for retargeting purposes.
Service Improvements: We may analyse the data collected from your site usage to help us improve and optimise our services and offerings.

3. Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your information with third parties under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as email marketing services, payment processors, and delivery services. These service providers are required to protect your data and use it only for the services we specify.
Legal Obligations: We may disclose your personal information if required by law, to protect our rights, or to comply with legal proceedings.

4. Data Protection

We take the protection of your personal data seriously. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

You have the right to request access to the personal information we hold about you, request correction of inaccuracies, or request deletion of your data. To exercise these rights, please contact us at contact@eirramusic.com.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and to collect information about how you use our site. Cookies are small files stored on your device that help us understand your preferences and improve site functionality.

We may use cookies for the following purposes:

Essential Cookies: Necessary for the operation of the site, such as enabling you to make purchases.
Analytical/Performance Cookies: To collect information about how visitors use our site, allowing us to improve its functionality and user experience.
Advertising/Targeting Cookies: To serve personalised ads based on your interests and online activity.

You may disable cookies in your browser settings, but doing so may affect certain features of the site. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

6. Children’s Privacy

We take special care to protect the privacy of children. If you are under 13 years of age, you must obtain consent from your parent or guardian before registering on our site. Parents or guardians will need to email us to confirm that they consent to the child becoming a member of the site.

In some cases, we may request your date of birth and use cookies to verify your age and limit access to certain areas of the site where necessary.

7. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal data, subject to certain legal limitations.
Opt-out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in our communications or by contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Grab Records
Unit 5 Pond Close Ind Estate
Walkern Road
Stevenage
SG1 3QP

contact@eirramusic.com